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All transactions in our store are cash on delivery: use Alipay for payment, bank transfer, cash on delivery is not accepted, we collect payment on behalf!
Shipping Instructions:
After the customer confirms the order, we will immediately arrange for shipment, usually within 1-3 days.
Regarding logistics freight, shipping costs are generally paid upon delivery, and goods need to be picked up at the freight station.Shipping logistics can be provided by the customer themselves or chosen by our site staff for you!
(Note: We can only provide an estimate of the shipping cost for buyers; the actual cost depends on the amount at the time of pickup.We can control the shipping time but cannot determine the arrival time at the freight station.Thank you for your understanding!)
The transportation is handled by a third-party logistics company and is beyond our control. The shipping time is affected by many factors such as weather, vehicle arrangement, and traffic conditions. The estimated shipping time we provide is for reference only and does not serve as a contract or reason for returns.
Our store usually has a certain amount of stock for our products. However, since these are popular items with many export and domestic orders, we cannot rule out the possibility of some orders being out of stock after placing them. Therefore, a delivery time of two to three days is normal, and we will do our best to arrange early shipment.We will try our best to ship items in stock on the same day, and for those out of stock, we will prepare them within three days. We apologize for any inconvenience! If you wish to place a large order, please discuss the delivery time and payment method with our customer service team before finalizing.
Solution to Out-of-Stock Issues: Generally, we will contact the recipient to inform them of the reason for the shortage and seek their agreement to either delay or cancel the order.
Notice to Buyers:
Missing items (insufficient quantity upon receipt): 1.For goods under 300 yuan, please verify the quantity with the transportation company personnel upon receipt.If there are any missing items, please have the transportation company personnel sign for confirmation.We will seek compensation from the shipping company and compensate you for the missing parts.2.For goods over 300 yuan, please inform us of your missing quantity within 24 hours after signing for it.We will cooperate with you to verify the quantity and try our best to help resolve the issue.If you do not count or inform us of the missing quantity in a timely manner, it will be considered as the correct quantity.
In addition, due to the large daily shipment volume, each item may be sold out at any time.If there is insufficient stock causing less shipment, we will refund you or include it in your next order, but we will not send separate replacements.
Damage: Our company will not be responsible for any damage caused during transportation.However, we have an obligation to make every effort to assist customers in resolving this issue.Our company will use double-layer packaging, cushioning materials, and compact stacking methods to prevent damage incidents.
Please make sure to check the quantity and appearance of the goods with the courier (this is your right).If the quantity is incorrect or the appearance is damaged, ask the courier to sign for confirmation.
1.The transportation staff refused to open and inspect together
Solution: After signing for the courier package, make sure to take it and inspect it before returning it to the courier
2.The transportation staff refused to sign for confirmation of missing quantity
Solution: Just remember his phone number and name
Please read the above content carefully, as it is very important to you. If you are unable to perform the mentioned actions, we apologize for any issues that arise and there is nothing we can do.
Return and Exchange: Return Conditions - If the product itself has quality issues that cause it to lose its intended functionality, we will process a return or exchange.However, the shipping costs incurred will be borne by the buyer (most issues can be resolved simply by replacing the battery, adjusting its placement, or connecting the wires...You need to know how to fix toys when selling them).For reasons other than product quality issues, such as poor sales or not meeting expectations, we will not offer returns or exchanges.
Product Quality: All products shipped will undergo multiple inspections during production, after production, and before dispatch.Only those that fully meet the standards will be shipped.However, various uncertain factors can lead to the loss of product functionality.Our company can only guarantee a 98% compliance rate, with 2% being exempt from liability.
Pictures and actual products: Over 95% of our company's pictures are taken by ourselves, which can more truly reflect the actual product itself.However, due to factors such as lighting and shooting level, there may be slight differences between the pictures and the actual products.Due to market changes and other factors, the factory may adjust the color and packaging methods of products and outer packaging;please refer to the actual situation
Other: What we make is not high-end goods, not handicrafts, not artworks, not electrical appliances; it's ordinary toys.As a fast-moving consumer product, small flaws such as rough edges, stains, uneven spray paint, scratches, dust, loose joints may exist on the toys.If you look at them with a critical eye, they may indeed be imperfect; but from a child's perspective, you'll find that each toy is a joyful spirit.To perfectionists or those with strict product requirements: make a stunning turn, take an elegant detour.
In order to save time and improve efficiency, our product prices have been set to the lowest standards we can afford, and we no longer accept price negotiations.
The transportation is handled by a third-party logistics company and is beyond our control.The shipping time is affected by many factors such as weather, vehicle arrangement, and traffic conditions.The estimated shipping time we provide is for reference only and does not serve as a contract or reason for returns.
Buyers please read the above terms carefully, they will take effect from the moment of placing an order.If you have any objections, please confirm with our company staff before placing an order.
Tips:
More than 95% of the Product Pictures Are Taken in Kind, Which Can Truly Reflect the Reality of the Product Itself. However, Due to Different Displays and Photographic Equipment, Different Light, Shooting Level and Other Factors, may Cause a Slight Difference between the Picture and the Actual Object. Due to Market Changes and Other Factors, the Factory May Adjust the Color and Packaging Method of the Products and Outer Packages. Please Refer to the Actual Situation (If Some Products Fail to Be Changed in Time, Please Point out, Thank You).
Better quality and more favorable prices are our constant goals!